This privacy policy sets out how Sortimo Malaysia uses and protects any information that you give us when you use this website.

Sortimo Malaysia takes security and privacy very seriously and is thus committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Who we are

Sortimo Malaysia in managed by Boxology Sdn Bhd (1269338-X). Our website address is: https://www.sortimo.com.my/

What We Collect

We may collect the following information:

To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

If you are only browsing this website, we do not capture data that allows us to identify you individually.

What we do with the information we gather

We require this information to understand your needs and provide you with a required or better service, and in particular for the following reasons:

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and thereafter, the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Who we share your data with

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

For credit card payment processing, we share your data with Stripe in order to process your payments. You can refer to Stripe's privacy policy here.

How long we retain your data

For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

Contact our Privacy Team at [email protected]

We want to ensure your needs are met with the best possible service. We are constantly updating our product offering, and stock levels will vary from time to time. We try to keep our website as up to date as possible. However, circumstances at times does not allow for instant update on our sites. Therefore, if you need any assistance, feel free to contact us for more information. We would be happy to assist you.